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    Analyst, Salesforce Data Cloud

    REQ-10061707
    9月 08, 2025
    Mexico

    摘要

    The Salesforce Data Cloud Analyst will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.

    About the Role

    Key Responsibilities / Major Accountabilities :

    Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources
    Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third-party applications
    Develop and optimize SQL queries to transform raw data into actionable insights
    Build and maintain data tables, calculated insights, and segments for use across the organization
    Collaborate with marketing teams to translate business requirements into effective data solutions
    Monitor data quality and implement processes to ensure accuracy and reliability
    Create documentation for data models, processes, and best practices
    Provide training and support to business users on leveraging Data Cloud capabilities

    Education

    Bachelor's degree in Computer Science, Information Systems, or related field
    Salesforce Data Cloud certification preferred

    Experience

    3+ years experience working with Salesforce platforms
    Previous work with Customer Data Platforms (CDPs)
    Experience with Tableau CRM or other visualization tools
    Background in marketing technology or customer experience initiatives
    Salesforce Administrator or Developer certification
    Familiarity with Agile ways of working, Jira, and Confluence

    Skills & Qualifications

    Advanced knowledge of Salesforce Data Cloud architecture and capabilities
    Strong SQL skills for data transformation and query optimization
    Experience with ETL processes and data integration patterns
    Understanding of data modeling principles and best practices
    Experience with Salesforce Marketing Cloud, MCI & MCP
    Familiarity with APIs and data integration techniques
    Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)
    Demonstrated experience with data analysis and business intelligence tools
    Strong problem-solving abilities and analytical thinking
    Excellent communication skills to translate technical concepts to business users
    Ability to work collaboratively in cross-functional teams
    Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

    REQ-10061707

    Analyst, Salesforce Data Cloud

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    2. https://talentnetwork.novartis.com/network
    3. https://www.novartis.com/careers/benefits-rewards
    4. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/Analyst--Salesforce-Data-Cloud_REQ-10061707
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    6. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/Analyst--Salesforce-Data-Cloud_REQ-10061707